Princess shops and the Pauper Barbie doll no sound

Product Name: Princess shops and the Pauper Barbie doll no sound
Offering lovely princess Barbie doll with original necklace. VGUC with exception of shops no sound. She's supposed to sing. I had tried new batteries but that didn't work. CLEAN item, no rips or stains or unpleasant odors. She's wearing a Barbie Princess gown ( not original to this particular doll) and purple fairy shoes. There is one tiny hole where the tule overlay tore from the tacking on the back of the dress. Sold as pictured here, loose without packaging, from my non-smoking home. Please see photos and thanks for your interest.